Privacy Policy

This website's general inquiry forms are not intended for the submission of protected health information or medical records.

Please do not send diagnoses, medical records, Social Security numbers, insurance numbers, medication lists, or other sensitive health information through this website or by regular email. If you decide to work with us, we will discuss appropriate ways to share information.

When you submit an inquiry we collect the information you choose to provide:

• Name, email address, and optional phone number
• City and state (optional)
• Who you are seeking help for and the type of support you are looking for
• Your preferred contact method
• A short message describing how we can help
• Your consent selections

We also receive limited technical information (such as IP address and browser type) in server and security logs, and from our security provider, to protect the site from abuse.

We use inquiry information to respond to you, understand how we may be able to help, schedule consultations, send related messages, and manage follow-up. We use technical information to secure and maintain the website. We do not sell your personal information.

Inquiry forms are protected by Cloudflare Turnstile and rate limiting. Submissions are stored in a private lead-management database that is not intended to hold medical information. Access is limited to authorized personnel.

This website avoids unnecessary cookies. Authentication cookies are used only for authorized staff who sign in to the administrative area. Our security provider may set cookies or similar technologies necessary for site protection. [Update this section to match the final analytics and security configuration.]

We may use privacy-conscious analytics (such as Plausible or Cloudflare Web Analytics) that do not use advertising cookies and are configured not to collect names, email addresses, phone numbers, or form content. [Confirm the analytics tool selected before launch.]

We may email you to confirm receipt of your inquiry and to follow up. Marketing or educational emails are sent only if you opted in, and you may unsubscribe at any time. Please do not reply with sensitive health information.

We keep inquiry information only as long as needed for the purposes described above or as required by law. [Retention period to be determined by the practice with legal advice.]

We use service providers to operate this website and communicate with you, which may include:

• Website hosting and database providers
• Cloudflare (DNS, security, content delivery, and Turnstile bot protection)
• A transactional email provider (for automated confirmations)
• Migadu (business email mailboxes)
• Optional privacy-focused analytics

[List final providers and any data-processing agreements before launch.]

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS), access controls, and audit logging. No method of transmission or storage is completely secure, which is why we ask you not to submit sensitive health information through this site.

You may ask us to access, correct, or delete the inquiry information you submitted, subject to legal and operational limits.

Questions about this policy: [email protected]. [Confirm the privacy contact mailbox before launch.]